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Onboarding Agent, EMEA

Publiée le 21.10.2022

Entreprise

Site Internet : https://www.deel.com/
Secteur d´activité :
Intérim, recrutement
Offres d´emploi : Voir toutes nos annonces
Deel is a global payroll solution that helps businesses hire anyone, anywhere. Using a tech-enabled self serve process, you can now hire... lire la suite

Détails de l'annonce

Poste proposé : Onboarding Agent, EMEA

Duties

  • Responsible for onboarding Deel customers around the world, dealing with complex onboarding documentation
  • Managing workload independently and efficiently and within SLAs
  • Providing a high quality service to customers and internal teams, prioritizing work accurately under pressure to meet specific onboarding deadlines.
  • Escalating issues to the internal teams as required
  • Learning new processes and rules quickly, and being adaptable to meet the needs of the business
  • Identify potential process or product gaps, and support the business operations in streamlining the onboarding processes on a global level.
Profil recherché pour le poste : Onboarding Agent, EMEA

Requirements

  • 2+ years of experience in customer service or KYC/onboarding
  • Knowledge of ID documentation and other relevant onboarding documentation
  • Strong analytical skills: identify, scope and resolve complex onboarding issues
  • Experience using JIRA, Zendesk, Intercom or other ticketing tools is a plus
  • You can balance attention to detail with swift execution and are able to stay focused when supporting multiple tasks simultaneously.
  • Fluent in English. Another language is a plus.

Total Rewards

  • Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

At Deel, you’ll enjoy:

  • A laptop required for this position will be delivered to your door and any items you want among a selection of remote-working equipments for a total value of 330 USD (to be ordered through our service provider)
  • Stock grant opportunities for new hires, promotions, performance, and refresh
  • Flexible Paid Time Off
  • Parental leave
  • $100 per month Health and Wellness budget
  • $30 per month Learning and Development budget
  • Choose where you work with FlexWork. Work from your home, the beach, a Deel office, or the WeWork global membership program.

At Deel, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other applicable legally protected characteristics.

Critères de l'annonce pour le poste : Onboarding Agent, EMEA
Métier :
Commercial, vente
Secteur d´activité :
Intérim, recrutement
Type de contrat :
CDI - CDD - Freelance
Région :
Abéché - Am Timan - Amdjarass - Ati - Bardaï - Biltine - Bol - Bongor - Doba - Fada - Faya-Largeau - Goz Beïda - Koumra - Laï - Mao - Massakory - Massenya - Mongo - Moundou - Moussoro - Ndjamena - Pala - Sarh
Niveau d'expérience :
Expérience entre 2 ans et 5 ans
Niveau d'études :
Bac+2
Nombre de poste(s) : 5
Soyez vigilant ! N'envoyez pas d'argent à un employeur potentiel. Ne versez aucune somme d'argent en échange d'un contrat de travail potentiel ou pour suivre une formation préalable à l'embauche.
Merci de signaler toute irrégularité en utilisant le formulaire de contact candidat et en sélectionnant l'objet "Signaler une annonce d'emploi".

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